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A CharmHealth Newsletter

November 2025

Meet us at BHT 2025

DRIVING CHANGE IN BEHAVIORAL HEALTH WITH TECHNOLOGY

We're thrilled to be attending the Behavioral Health Tech Conference in San Diego from November 11-13. Come meet us at Booth 325 and say hi!

We're excited to dive into how emerging technologies from AI-driven therapeutics and virtual care platforms to data-rich analytics and integrated care models are transforming behavioral health. As we connect with other providers, payers, and tech partners, we believe the future of health tech lies in interoperable, predictive, and personalized solutions. By promoting resiliency and proactive wellness, we're working to enable behavioral health to be as seamless and data-driven as any other care domain.

LEARN MORE

CharmHealth in the Community

As part of SF Tech Week, we brought together brilliant entrepreneurs, innovators, and developers from across the Bay Area (and around the world!) to share their ideas, connect with like-minded peers, and compete for cash prizes.

1st Place: Rachel Neumann
2nd Place: Christian Jiminez, Thomas Doherty, and Kevon Baha
3rd Place: Devjeet Choudhury

Thank you Minlopro Partners for hosting an inspiring Women in Technology Breakfast in San Francisco! We were honored to have our CEO, Pramila Srinivasan, share her insights among an incredible group of women leading the future of tech!

WATCH REPLAY

CharmHealth Stories

When Sound Physicians needed more than a one size fits all EHR, we stepped in, not to force them onto our platform, but to customize the path forward. Using our robust API framework, we rewrote their EHR trajectory: integrating seamlessly with workflows, enabling real-time data exchange and unlocking new flexibility and scale.

The result? A bespoke solution that doesn't just fit; it transforms how they deliver care.

Vendor Corner

Bluefin partners with CharmHealth to provide secure, integrated payment processing directly within your CharmHealth platform. This allows you to process payments and post refunds seamlessly, while protecting sensitive patient and payment data across all intake channels.

LISTEN NOW

Meet our Marketplace Vendors

WaitWell is an enterprise software company that provides patient flow, appointment scheduling, and service operations solutions for healthcare organizations of all sizes.

CONNECT

Designed for physicians, administrators, including multi-location and multi-providers, the Saffron Solution brings automation, analytics, and human-centered support together.

CONNECT

Cair Health delivers AI-powered automation to revenue cycle management, helping CharmHealth providers reduce administrative work, lower costs, and accelerate payments.

CONNECT

Integrated with CharmHealth, RevSpring's platform brings every part of the patient's journey together- from first contact through final payment reconciliation.

CONNECT

Unlocking the Secrets to Microsoft’s Health Startup Success

WHAT SETS TOP HEALTH TECH FOUNDERS APART?

What do successful health founders consistently do differently? Sally Ann Frank, Global Lead for Health & Life Sciences and the author of "The Startup Protocol" has mentored startups for decades and noticed patterns. She has the playbook for the repeatable moves that separate billion dollar health tech companies from the rest.

In this episode, Sally Ann Frank breaks down the patterns behind health tech founders who win, based on her 25 years of experience.

LISTEN NOW

When Attention Wanders

SPOTLIGHT ON DELIRIUM AND ITS DEVASTATING IMPACT

Delirium often goes unnoticed—but its impact on patient safety is profound. In our latest blog, inspired by a conversation with Dr. Divya Chander, we explore why this condition deserves urgent attention and how awareness can save lives.

READ NOW

What's New

Connect
Enhancements to Billing

We're excited to announce our latest enhancements to our Billing module, which will provide greater clarity in how patient and insurance balances are calculated based on your practice type. These updates also make sending patient statements more streamlined and effortless.

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The Future of Healthcare

AI CAPABILITIES IN YOUR DAILY WORKFLOW

Charm Copilot integrates intelligence into your daily workflow, moving you closer to an AI-powered EHR.

Nurse Triage

Automatically derive medical history from nurse-patient conversations

Patient Summarization

Generate concise summaries of patient history and highlight abnormalities quicker

Charting Assistant

Enhance clinical decision making with AI-support by generating assessments and diagnoses

Interactive Co-Pilot

AI-chat interface for real time answers and faster guidance

Ready to get started? To enable Charm Copilot for your practice and gain free beta access, email our team at support@charmhealth.com

LEARN MORE

Contribute your Voice

GROW YOUR PRACTICE WITH CHARMHEALTH

CharmHealth is looking for licensed clinicians to review and share high quality clinical content. This position is flexible and part time, for a 6 month freelance role.

Send your resume to community@charmhealth.com and a note about why you're interested.

Clinical Strategies for GLP-1 Therapy

EXCLUSIVE CHARMHEALTHSQUARE WEBINAR

Join us on Friday, November 14 at 12 PM PST for an exclusive discussion with Dr. Robert A. Gabbay, MD, PhD, FACP, former Chief Scientific and Medical Officer of the American Diabetes Association and current Associate Professor at Harvard Medical School, as he shares the latest clinical updates on GLP-1s and hands-on strategies that matter most to your daily practice.

In this interactive session, we’ll cover:

  • The latest agents, indications, and pipeline therapies: what’s just been approved and what’s coming next.
  • Real-world challenges: optimizing adherence, addressing side-effect concerns, and managing patient expectations.
  • Practical strategies for your clinic: monitoring protocols, titration tips, interdisciplinary collaboration, and patient education tools.
  • Case-based discussion: when to initiate, when to refer, and how to pivot when progress stalls.

This is your chance to learn directly from one of the foremost leaders in diabetes care and to exchange insights with peers navigating the same clinical realities.

This webinar is exclusively for CharmHealthSquare members. If you have eRx/EPCS enabled on your CharmHealth account, you can directly login to the community with your EHR credentials. If you have any questions, email us at community@charmhealth.com

REGISTER NOW

Weekly Webinars

GROW YOUR PRACTICE WITH CHARMHEALTH

EVERY MONDAY| 10AM- 12PM PST

Join us on Mondays to learn how CharmBillerPro can help medical billing professionals simplify their processes and improve revenue.

REGISTER

EVERY TUESDAY| 10AM- 12PM PST

Join us on Tuesdays to receive guided assistance on CharmHealth's API program and learn how you can build robust seamless integrations.

REGISTER

EVERY WEDNESDAY | 10AM-12PM PST

Join us on Wednesdays to dive into billing with CharmHealth and automating your workflows.

REGISTER

EVERY THURSDAY | 9AM-11AM PST

Join us on Thursdays to set up and get started with your CharmHealth-Optum integration.

REGISTER

EVERY FRIDAY | 10AM -12PM PST

New to CharmHealth? Join us on Fridays to go over the step by step process of getting your account ready to use and start practicing.

REGISTER

RESOURCES

Watch these tutorials to help get you started and working with CharmEasyCare for on-demand consultations.

WATCH NOW
Get Answers Quickly

Got questions? Try searching our Resource Center. Simply type in a question and access all the available information immediately.

We are proud to be listed in Business Intelligence Group's 2024 Excellence in Customer Service, GetApp's 2024 Category Leaders in Telemedicine, Medical Billing and Patient Management, Software Advice's 2024 Front Runners in Telemedicine, Medical Billing, and Medical Practice Management, and Capterra's 2024 Shortlist for Telemedicine, Medical Scheduling, Patient Management, and Medical Practice Management.

A special thank you to our practices for your reviews and patronage. We are continuously dedicated to enabling quality healthcare for all.

CharmHealth EHR is certified for MU 2015 Edition Cures Update. The Office of the National Coordinator for Health Information (ONC) has mandated the EHRs to adhere to the 2015 Edition Cures Update requirements. This certification enables CharmHealth providers to obtain incentives from federal programs and improve patient outcomes.

Have comments or suggestions on an article? Drop us an email. We'd love to hear from you!

MedicalMine Inc. | 855-571-5557 | newsletter@charmhealth.com | www.charmhealth.com