Use Secure Electronic Messaging

Protect Patient Health Information
Clinical Decision Support
CPOE for Orders
Send Prescriptions Electronically (eRx)
Health Information Exchange
Provide Patient Specific Education
Medication Reconciliation
Patient Electronic Access
Use Secure Electronic Messaging
Public Health Reporting

For more than 5 percent of unique patients seen by the EP during the EHR reporting period, a secure message was sent using the electronic messaging function of CEHRT to the patient (or the patient-authorized representative), or in response to a secure message sent by the patient (or the patient-authorized representative) during the EHR reporting period.

Denominator: Number of unique patients seen by the EP during the EHR reporting period.

Numerator: The number of patients in the denominator for whom a secure electronic message is sent to the patient (or patient-authorized representative), or in response to a secure message sent by the patient (or patient-authorized representative).

ChARM EHR Workflow:

Providers should send secure messages to patient or patient representatives to satisfy this measure.

From Messages section, send a new message to patients having PHR accounts.
Or, reply to the messages you received from patients.